Marine Personnel Lead - #1698989

Faststream Recruitment is proud to partner with our long-term client to recruit for an exciting leadership position in Marine Personnel Management. This role offers exceptional opportunities for professional growth, leadership development, and the chance to lead a talented team while driving operational excellence in the maritime industry.

The ideal candidate will be a hands-on leader with a strong track record of managing people, strategy, and day-to-day operations. This role suits an individual passionate about delivering outstanding service, ensuring safety and compliance, and fostering client engagement in a dynamic global environment.
  
Key Responsibilities:

• 
  Client Focus: Manage client inquiries and expectations across all personnel functions, delivering industry-leading service.
• 
  Regulatory Compliance: Ensure adherence to audit requirements, including ISM, STCW, MLC, ISO, SOC, and TMSA, and communicate regulatory or policy changes to stakeholders.
• 
  Continuous Improvement: Lead initiatives to improve processes and technology, leveraging best practices across teams in Glasgow and Mumbai.
• 
  Technology Optimization: Enhance efficiency by driving improvements with COMPAS, particularly scheduling and crewing capabilities.
• 
  Cost Coordination: Manage scheduling cost requirements in alignment with Fleet Manager directives.
• 
  Workforce Planning: Support onshore manpower analysis and assist with wider workforce planning objectives.
• 
  Team Leadership: Lead, appraise, and develop a Glasgow-based team, fostering a culture of excellence and collaboration.
• 
  Seafarer Management: Oversee end-to-end seafarer journey management, including disciplinary matters and certification compliance.
• 
  Regulatory Knowledge: Manage STCW certification requirements, ensuring compliance and knowledge-sharing within the manning team.
• 
  Networking and Representation: Represent the company at industry events, building and maintaining professional networks locally and internationally.
• 
  Additional Responsibilities: Undertake occasional travel to client and group company offices and contribute to projects and tasks as required.

  
Candidate Requirements:

• Degree-qualified or equivalent experience in crewing and personnel management.
• Extensive knowledge of the maritime industry and regulatory frameworks, including MLC, ISM, and STCW.
• Proven experience in stakeholder and client management, with strong negotiation and influencing skills.
• Demonstrable ability to deliver against KPIs/SLAs, emphasizing client engagement and service excellence.
• A track record of team development, fostering a culture aligned with company values and objectives.
• Skilled at managing complex, challenging situations with professionalism and tact.
• Existing right to live and work in the UK

  
What’s on Offer:

• A leadership role with excellent growth potential in a dynamic, global organisation.
• The opportunity to work closely with diverse teams and influential stakeholders, shaping strategies and delivering impactful results.
• A supportive and collaborative work environment that values innovation and continuous improvement.

  
If you are an accomplished leader with a passion for excellence in marine personnel management, we want to hear from you. Apply now and take the next step in your career with this exciting opportunity