General Manager - #1707038

General Manager, The Spiritualist, Glasgow
Full Time, Permanent, 45-Hours PW

Salary of £40,000, Plus Tips & Tronc circa £5,000pa and Bonus (up to 30% of base salary)
OTE of £50,000

Are you a passionate and experienced hospitality professional looking to take the next step in your career? The Spiritualist, one of Glasgow’s most stylish cocktail bars and restaurants, is seeking a General Manager to join our team. Located in the heart of the Merchant City, The Spiritualist is known for its elegant atmosphere, expertly crafted cocktails, and high-quality dining experience.

The Role

As General Manager, you will play a key role in the day-to-day running of the venue, leading the team and delivering an exceptional guest experience. You will be responsible for overseeing service, managing staff, maintaining high operational standards, and ensuring that The Spiritualist remains a top destination in Glasgow’s hospitality scene.

General Manager Duties
Operational Management – Oversee the daily operations of the venue, ensuring all departments (front of house, kitchen, bar, etc.) run smoothly and meet quality standards, ensuring customer satisfaction.
Staff Leadership & Development – Lead, manage, and motivate the team, including recruitment, training, performance evaluations, and fostering a positive work culture to ensure high staff morale and productivity.
Financial Management – Oversee budgeting, financial planning, and performance analysis, ensuring that the venue meets its revenue targets, controlling costs, and maximising profitability.
Customer Relations & Service Excellence – Ensure a consistently high standard of service is maintained by addressing customer feedback, resolving complaints, and implementing initiatives to enhance the guest experience.
Compliance & Health & Safety – Ensure compliance with all health, safety, and licensing regulations, conducting regular checks to maintain a safe and legal operating environment for both staff and customers.

Required Skills
Leadership & Team Management – Strong ability to lead and motivate a diverse team, providing clear direction, fostering a positive work environment, and developing staff to reach their full potential.
Financial Acumen – Excellent understanding of budgeting, financial reporting, and cost management to ensure the venue operates within budget while maximising profitability.
Customer Service Excellence – A keen focus on delivering outstanding customer service, with the ability to anticipate guest needs, address complaints, and continuously improve the guest experience.
Problem-Solving & Decision-Making – The ability to think critically, address operational challenges, and make informed decisions to ensure the smooth running of the venue at all times.
Health & Safety & Compliance Knowledge – In-depth knowledge of health, safety, and industry-specific regulations, with a strong ability to implement and enforce these standards to maintain a safe and legal environment.

On top of pay - also included is our wider benefits such as:
• Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
• Employee Assistant Programme
• Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of, apply today by sending in your CV.
The Spiritualist is part of Signature Group.We have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.

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