Trainee Customer Service Advisor - #1708072

Your New Job

Are you a university student looking to earn while you study without sacrificing your lectures, seminars, or social life? MTrec Commercial is excited to offer an amazing part-time opportunity with one of our prestigious clients, based in a fantastic Glasgow City Centre location.

Whether you’re currently studying or just want to gain brilliant work experience in a professional setting, this could be the perfect fit for you! This opportunity will provide you with an amazing opportunity to develop your customer service skills with a very prestigious and well known super brand.

What’s in it for you?

Part-time hours – fits around your studies perfectly

Super welcoming team – a genuinely friendly and supportive work culture

Training and development – build skills that will look amazing on your CV

Annual bonus scheme – get rewarded for your efforts

Virtual GP service – healthcare support when you need it

Supportive leave packages – maternity/paternity benefits

Great holiday allowance – take time off when you need to recharge

Pension scheme – plan for the future, even while you study

Immediate start – jump in and start earning

Permanent contract from day one – long-term security if you want it

The Role – What You’ll Be Doing:

• Answering incoming calls and helping customers with queries
• Providing friendly, helpful and personalised service
• Responding to emails and messages with professionalism and care
• Offering clear information on the company’s products and services
• Working closely with the team to create a great customer experience

Who We’re Looking For:

• Ideally you have some customer service experience, though not essential.
• You’re a great communicator – clear, confident and empathetic
• You’re comfortable with tech – using email, Microsoft Office, etc.
• Most importantly, you’re motivated, reliable, and ready to learn

Ready to Start?

This is a brilliant opportunity to gain meaningful work experience while you study, with a company that truly values its people. Apply now to be part of a dynamic team — we’re interviewing immediately!