Site Reliability Engineer (SRE) - #1710274

About the Role

Join a global team of engineers, operators, and Agile practitioners responsible for building and operating a world-class Data Loss Prevention (DLP) infrastructure in Glasgow office. This role sits within the Cybersecurity organization and focuses on enhancing observability and telemetry across the DLP stack to support a cloud-first strategy while maintaining strong on-premise capabilities.

This is an exciting opportunity for engineers with strong SRE and monitoring experience, and also a great entry point for professionals looking to transition into cybersecurity.

Key Responsibilities

• Design and maintain Prometheus metrics collection and PromQL queries
• Build, review, and optimize Grafana and Splunk dashboards using observability best practices (e.g., Four Golden Signals, RED methodology)
• Refine alerting rules across tools like PagerDuty, Prometheus, and Splunk to eliminate noise and identify gaps
• Work closely with engineering squads to implement and maintain SLO/SLIs and error budgets
• Operate Prometheus in agent mode and troubleshoot issues
• Use telemetry data to generate actionable insights for the DLP teams
• Drive continuous improvement of monitoring and observability systems
• Participate in a 24/7 on-call support rota for DLP products
• Collaborate in a DevOps and Agile environment

Required Skills and Experience

• Strong hands-on experience with Prometheus and PromQL (3+ years)
• Expertise in Grafana dashboarding (3+ years)
• Solid experience with Splunk dashboarding and queries (3+ years)
• Deep understanding of observability and monitoring principles
• Familiarity with SRE practices, SLO/SLIs, and error budget management
• Experience with PagerDuty, or similar alerting/orchestration platforms
• Fluent in at least one programming or scripting language
• Knowledge of CI/CD tools (e.g., Jenkins, Bitbucket)
• Experience working in cloud environments (AWS or similar) or Unix/Linux systems
• Excellent collaboration, communication, and problem-solving skills

Nice to Have Experience with:

• Cybersecurity or DLP products
• Incident, problem, and change management tools
• OpenTelemetry or telemetry pipeline tooling
• Automation and scripting for monitoring
• Working in Agile or operational environments

Why Join?

• Work on a globally distributed, high-impact security team
• Learn and grow in a DevOps-driven, cloud-first organization
• Transition into cybersecurity or expand your existing expertise
  

We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email: gscemeaedi @ robertwalters.com. This position is being sourced through our Outsourcing service line.