Surgery Team Scheduler - #1711566

Job Title – Surgery Team Scheduler

Location – Glasgow

Hours of Work – 40 hrs per week

Salary – Competitive DoE

About Optical Express

As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.

We are seeking an experienced and highly organised Surgery Team Scheduler to join our dynamic team based in Glasgow. This pivotal role is responsible for the efficient and effective scheduling of Ophthalmology clinics.

You will coordinate the deployment of both employed and self-contracted clinicians, including Doctors, Optometrists and Healthcare Support Staff, and liaise with approved staffing agencies when required. Your expertise will directly contribute to the smooth delivery of patient care and the optimisation of clinical resources.

The main aspects of the role 

• Maintaining the Clinician database


• Manage daily, weekly, and monthly rotas for clinical teams, including Surgeons, Nurses, Technicians, and other healthcare professionals.


• Respond quickly to any scheduling changes or last-minute requirements to minimise disruption to clinical services.


• Ensuring full optimisation of the Clinicians within the business


• Ensure holidays are approved in a timely manner


• Assisting client relationship management with the Self Employed Clinician network to ensure ability to fill gaps at short notice


• Regular communication to the Operational team to ensure optimisation of the Clinicians


• Commercially minded with a common sense, pro-active and flexible approach to work


• Ensure compliance with internal policies, regulatory standards, and workforce governance requirements.


• Support planning for new clinic openings or expansions by forecasting resource needs and scheduling accordingly.


• Provide administrative support and reporting to the Group Surgery Operations Manager and wider Operations team as required.


• Excellent knowledge of Microsoft Office including Word, Excel and Outlook


• General administration


• Communicate effectively with senior Managers and qualified professional healthcare providers

What we need from you 

• A willing to learn attitude


• Excellent organisational skills


• Meticulous attention to detail


• The skills to juggle many competing tasks simultaneously


• Computer literate and quick learner


• Enjoy networking and be able to communicate effectively with senior level Managers and qualified professional healthcare providers


• Successful candidate would need to have excellent commination skills and be able to work on their own initiative as well as part of a team.


• Saturday cover (1 in 3) is essential to the role.

Essential:

• Proven experience in a similar scheduling or workforce coordination role—this does not need to be within healthcare but must demonstrate transferrable skills in managing complex scheduling at scale.


• Excellent organisational and problem-solving skills with the ability to manage competing priorities in a fast-paced environment.


• Strong interpersonal and communication skills with the ability to engage with a wide range of stakeholders including clinicians, contractors, and agency partners.


• Confident using scheduling or workforce management systems.


• High level of accuracy and attention to detail.


• Proficient in Microsoft Office, particularly Excel and Outlook.

Desirable:

• Previous experience scheduling in a healthcare, clinical, or surgery-based environment.


• Familiarity with Ophthalmology services or surgical scheduling would be an advantage.


• Experience working with self-employed contractors and staffing agencies.

What We Offer

• Competitive salary based on experience


• Central Glasgow office base


• 29 days annual leave


• Opportunity to be part of a growing and innovative healthcare organisation


• Ongoing training and development


• Discounts on group services


• Workplace pension

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.