Business Support Administrator - #2086951

Job Title: Business Support Administrator

Location: Glasgow Head Office

Hours of Work: 37.5 hours per week

(Monday to Friday 9am - 5pm, 1 day working from home) 

Salary: £25,468.38 per annum + great company benefits!

Job Purpose:

Providing a professional, efficient and confidential administrative support to M&S Senior Leadership Team, Business Support Manager and the wider business.

Key Accountabilities:

The main duties of this role will include -

• Providing full administrative support to varying teams and depts throughout the City FM business, predominantly M&S contract support / reporting and collation of information


• Weekly ‘cascade’ production and distribution, ensuring relevant contact with key stakeholders, issuing timely reminders for content and circulating any associated documentation


• Task management – ensuring regular panned and reactive tasks carried out to highest standard and agreed deadlines


• Management of shared mailboxes, picking up and dealing with any queries raised and seeing through to completion


• Managing Access Permit requests, ensure requests are picked up and responded to in a timely manner


• Overseeing uniform orders that come into central mailbox, raising associated POs and queries where applicable


• Liaising with field-based engineers for updates via email and telephone


• Analysing and presenting information in various formats, e.g. spreadsheets, charts, presentations, and written reports;


• General administrative support to Business Support Lead and wider M&S team.


• Attend any required meetings, produce and circulate any actions


• Use of systems (Mercury) for generating POs, liaising with Finance dept and relevant senior team members for sign off and approval


• Management of users / accessibility / form content on Safety Culture platform used by technicians for completing PPMs etc


• Booking Meeting rooms and arranging any catering


• Dealing with adhoc requests.