Housing Officer - #2115813

Your new company
An established Housing Association is seeking an experienced Housing Officer to join their team on a temporary basis for an initial 3-month contract.This is an excellent opportunity for a housing professional with a strong background in tenancy management and delivering high-quality housing services within a social housing environment.Your new role

• Managing a designated housing patch and acting as the primary contact for tenants
• Delivering an effective tenancy management service, including tenancy sustainment and support
• Managing anti-social behaviour cases and neighbour disputes
• Conducting estate management inspections and property visits
• Dealing with tenancy changes, abandonments, succession requests and mutual exchanges
• Supporting rent arrears prevention and working closely with income teams where required
• Ensuring excellent customer service and maintaining strong tenant relationships
• Liaising with internal departments and external agencies to resolve housing-related issues

What you'll need to succeed

• Previous experience working as a Housing Officer within a Housing Association or Local Authority
• Strong knowledge of housing legislation and tenancy management practices
• Experience managing anti-social behaviour and complex tenancy cases
• Excellent communication, organisational and problem-solving skills
• Ability to work independently and manage a varied caseload
• Desirable:
  • Experience using Homemaster housing management software

What you'll get in return

• Immediate start available
• Supportive and experienced team environment
• Opportunity to gain experience within a well-established social housing organisation
• Grade 7 equivalent

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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