Claims Handler - #2121243

Claims Technician

Location: Chelmsford or Glasgow

Working Pattern: Hybrid – minimum 3 days per week in the office

The Opportunity

We are currently recruiting for a Claims Technician to join a busy Real Estate team.

This is an entry-level opportunity, providing administrative and technical support to the Real Estate claims team. You will work closely with Account Handlers, Claims Adjusters and internal teams, helping to ensure claims are administered accurately and efficiently.

This would suit an organised and proactive individual looking to build a career within the insurance industry. Previous insurance or claims experience is not essential, as full training and support will be provided.

Key Responsibilities

• Providing administrative support across Real Estate accounts
• Accurately inputting and maintaining data and ensuring high standards of data quality
• Managing diaries and allocating correspondence and post to the appropriate files
• Responding to internal and external queries professionally
• Supporting Account Handlers and Claims Adjusters with day-to-day tasks
• Assisting with invoicing, billing and financial administration
• Preparing, checking and issuing management information reports
• Assisting with the onboarding of new clients
• Chasing outstanding documentation and information
• Assisting with the closure of files
• Attending meetings and taking minutes where required
• Supporting client review meetings and renewal documentation
• Assisting with projects and other ad-hoc tasks as required

About You

We are looking for someone who is:

• Highly organised with excellent attention to detail
• Confident communicating with colleagues, clients and external contacts
• Comfortable managing multiple tasks and prioritising workloads
• Professional and customer-focused
• Proactive and willing to learn
• Confident using Microsoft Office, particularly Word, Excel, Outlook and PowerPoint
• Able to build strong relationships both internally and externally

Advanced Excel skills would be advantageous but are not essential.

What’s on Offer

• Competitive salary and performance-related incentives
• Hybrid working
• Full training and ongoing technical development
• Career progression opportunities within the insurance industry
• Exposure to a global client base and insurance professionals
• A collaborative and supportive working environment