客户经理(Glasgow) - #2176362

Firstunion


Date: 1 hour ago
City: Glasgow
Contract type: Full time
Firstunion

Job Responsibilities:

  1. Customer Support: Provide daily on-site support at the warehouses of partnered wholesalers to ensure product display and promotion execution;
  2. Customer Relationship Maintenance: Regularly visit customers, understand their needs, maintain long-term cooperative relationships, and improve customer satisfaction;
  3. Problem Solving: Quickly respond to customer feedback, coordinate internal company resources, and resolve product, logistics, or sales issues;
  4. Market Intelligence Collection: Monitor market dynamics, analyze competitor movements, and provide valuable data to support the company's sales strategy;
  5. Sales Drive: Optimize customer inventory management to ensure adequate product supply and full SKU availability;
  6. Training & Coaching: Provide product knowledge and sales skills training to wholesalers and retailers to enhance terminal sales capabilities;
  7. Promotional Campaign Execution: Assist in planning and executing promotional campaigns to increase market share and sales performance.


Job Requirements:

  1. Experience: Experience in retail management, wholesale channel management, or marketing support, with experience in FMCG or consumer electronics;
  2. Work Attitude: Strong sense of responsibility, high work passion, strong stress tolerance, and willingness to work deeply on the front lines of the market;
  3. Work Authorization: Must be legally authorized to work in the UK;
  4. Language: Fluent English communication;
  5. Strong communication and negotiation skills, with expertise in customer relationship management;
  6. Strong problem-solving skills; able to independently handle unexpected on-site situations.


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