Technical Business Analyst - #2181648

Job title: Technical Business Analyst

Contract: 12 months

Location: Glasgow (hybrid)

Sector: Financial Services

Expertise: Financial Crime

Day rate: £440

IR35: Inside

Role Summary

We are looking for an experienced Technical Business Analyst with 10+ years of experience, including strong experience within the Financial Crime (FinCrime) domain, to support the design and delivery of a strategic Financial Crime Exits platform.

The role requires someone who can operate effectively between Business, Product, Architecture and Engineering teams, translating complex Financial Crime processes into well-defined functional and technical requirements for an integrated, workflow-driven technology solution.

Key Responsibilities

• Analyse complex Financial Crime and customer exit processes, including investigation outcomes, exit initiation, Notice to Close, account/facility closure and associated operational processes.
• Lead requirements elicitation and translate business needs into functional requirements, user stories, acceptance criteria, business rules and technical requirements.
• Analyse existing manual, system and bot/RPA-driven processes and help define requirements for process re-engineering, automation and direct system integration.
• Define detailed API/integration requirements, including data flows, mappings, validations, error handling, exceptions and system dependencies.
• Model end-to-end business processes and translate them into workflow/orchestration requirements, ideally using BPMN.
• Work closely with Product Owners, Architects, Developers and QA teams throughout the Agile delivery lifecycle.
• Facilitate workshops with Business, Operations, Financial Crime SMEs and Technology teams to identify requirements, gaps, dependencies and exception scenarios.
• Ensure requirements appropriately incorporate controls, auditability, traceability, access, data and operational requirements.

Essential Skills & Experience

• 10+ years of Business Analysis / Technical Business Analysis experience within complex technology environments.
• Strong and demonstrable experience in the Financial Crime domain, ideally covering areas such as AML, KYC, customer investigations, customer exits/offboarding or associated Financial Crime operations.
• Strong experience in API and system integration analysis, including REST APIs, JSON and system-to-system data flows.
• Strong process analysis and business process re-engineering capability.
• Experience with BPMN / workflow / process orchestration technologies; Camunda experience would be advantageous.
• Strong understanding of data analysis, data mapping and SQL/database concepts.
• Proven ability to convert complex business processes into clear, implementable requirements and user stories.
• Experience working with Agile engineering teams, including backlog refinement, story elaboration and acceptance criteria.
• Excellent stakeholder management skills with the ability to communicate effectively across both business and technical audiences.
• Practical experience leveraging GenAI tools such as Microsoft Copilot to improve the speed and quality of requirements analysis, process modelling, user stories and technical documentation.

Desirable

• Camunda or comparable BPM/workflow orchestration experience.
• Experience replacing RPA/bot or screen-based processes with API/direct integrations.
• Experience working on complex Financial Crime transformation programmes involving multiple upstream and downstream systems.