Onboarding Agent - #2184351

Onboarding Agent

Red Recruitment is recruiting an Onboarding Agent to join our client, a leading training provider, on a hybrid basis from their Glasgow office.

You will support learners right at the start of their apprenticeship journey, guiding them from application through to their start date and ensuring a smooth and welcoming pre-start experience.

This is an opportunity for someone with great customer service skills and excellent attention to detail.

Benefits and Package for an Onboarding Agent:

• Salary: £28,500 - £30,000 per annum
• Hours: Monday to Friday, 9am-5pm
• Location: Glasgow - hybrid working

Key Responsibilities of an Onboarding Agent:

• Manage learners through the pre-start process from application to start date
• Speaking to both learners and their referees
• Assisting learners with any queries ensuring a great learner experience
• Completing all required documentation to deadlines
• Working with colleagues, managers and other internal stakeholders

Key Skills and Experience of an Onboarding Agent:

• Previous experience in an office-based customer service role
• Excellent communication skills and confidence
• A love of managing multiple tasks to deadlines
• Excellent attention to detail
• A collaborative attitude and proactive approach to problem-solving
• Experience within apprenticeships or education is desirable but not essential

If you have the relevant skills and experience and are interested in this position, please apply now!

Red Recruitment (Agency)