Clerical Officer - Health Records - #1692004

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to a population of over 1.15 million, extending to 2.2 million when regional and national services are included.

This is a fixed-term post for 12 months. Please note the salary is pro-rata for part-time hours.

The shift pattern for this position is:

• Thursday: 08:30-16:30


• Friday: 08:30-17:00

To support effective clinical care by providing an efficient Health Records service to patients, medical, and nursing staff. Ensure patient appointments for outpatient clinics, day cases, and inpatient admissions are accurately administered and processed. Maintain patient confidentiality, ensure records are securely stored, and are accessible when needed.

To support clinical care by providing administrative, clerical, and receptionist services. Maintain electronic and paper-based patient records, ensuring information is confidential, accurate, and up-to-date. Continually check and update patient demographic and administrative data within the patient management system.

• National 4 or Level 1 qualification in three subjects, including English, or equivalent.


• General administration and office experience or previous clerical experience (desirable).


• Computer literacy with good keyboard skills.


• Reception experience (desirable).


• Experience with a Patient Management System is desirable; training will be provided.

Please note this is a GGC-wide post and may be relocated, with the initial base at RHC.

This post may close earlier than the advertised date depending on interest levels.

Informal contact: Craig McKenna, Supervisor, 0141 452 4003, **************@nhs.scot

This role does not meet eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde cannot provide Certificates of Sponsorship.

For application support, contact the Jobtrain support hub.

We encourage applications from all community sections and promote a culture of inclusion. NHS Greater Glasgow and Clyde is committed to being a Forces Friendly Employer, supporting military community applications and recognizing military skills and experience.

Applicants should provide authentic responses to all questions. The use of AI or third-party assistance to generate or modify responses is discouraged. By applying, you confirm your answers are your own and reflect your personal skills and experience. Non-compliance may result in application withdrawal.