Business Analyst - #1696039

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

• Recognise and understand the business problem and primary objectives of new projects, challenging objectives and scope where necessary.


• Support operational improvements including removing waste and consistent ways of working.


• Build great relationships with key partners and working with them, use a variety of techniques and methodologies to elicit and endorse requirements.


• Create functional requirements, coordinate the walk-through and signoff, ensure the models accurately match business needs.


• Document needs in a manner that supports the efficient translation of these into solution requirements.


• Plan, design and deliver the handover of business processes to the functional owner in a way that allows for continuous improvement.


• Design and support the management of User Acceptance Testing, providing input into resolution of any fixes.


• Support project rollout and handover.


• You need to be a self-starter, who is well organised and able to work independently on complex tasks and deliver high quality results.


• You will act as a champion for change, whilst working in a fast-paced change environment.

• Experienced Business Analyst with expertise in large, complex businesses.


• Desirable: Experience in Finance Transformation programs and regulated Financial Services environments.


• Preferable: Formal business analysis qualification or professional body membership.


• Proficient in MS Office, including Visio.


• Familiar with project tools like Planview, Smartsheets, Jira, or Dev Ops.


• Skilled in creating as-is and to-be business process maps and wireframes.


• Capable of requirements elicitation, fit/gap analysis, and preparing functional design documents.


• Experienced in identifying process and system improvement opportunities.


• Confident in managing and maintaining key relationships within projects.


• Excellent interpersonal skills and business presentation abilities.


• Ability to synthesise learning from diverse opportunities and sources.


• Detail-oriented and comfortable with large datasets.


• Experience working in matrix teams across multiple offices, including third-party suppliers.


• Commercial and customer-focused, delivering outcome-oriented solutions.


• Deadline-driven, prioritising tasks to achieve timely results; able to lead and motivate others.


• Strong communication skills, effective across all levels.


• Skilled in stakeholder management, negotiation, and influencing senior management decisions.


• Proactive in conflict resolution and issue escalation.


• Seeks process improvements and delay elimination.


• Sets priorities, develops schedules, monitors progress, and tracks outcomes.


• Eligible to work in the UK; occasional travel to Gallagher offices may be required.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days


• Defined contribution pension scheme, which Gallagher will also contribute to


• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x


• Income protection, we’ll cover up to 50% of your annual income, with options to top up


• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year


• Employee Stock Purchase plan, offering company shares at a discount


• Share incentive plan, HMRC approved, tax effective, stock purchase plan


• Critical illness cover


• Discounted gym membership, with over 3,000 gyms nationally


• Season ticket loan


• Access to a discounted voucher portal to save money on your weekly shop or next big purchase


• Emergency back-up family care


• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with ***************@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.