Lead Refrigeration Engineer - #1759244
City Facilities Management

Job Title: Lead Refrigeration Engineer
Location: West Scotland
Contract Type: Permanent
Working Hours: 45 Hours Per Week
Salary: £55,563 Total Salary (Inclusive of Standby Payment (1:4 x 13 Periods) + Overtime + Travel Time
An exciting opportunity has emerged for a skilled Lead Refrigeration Engineer to join the team!
This a key role within the refrigeration team, whose primary function is to complete planned and reactive maintenance across several designated site locations, in addition to the team leadership of a small team of Refrigeration Engineers, to include coaching; technical support; and coordination of any first line people activity.
It is envisaged that around 80% of this role will be spent “on the tools”, delivering the planned and reactive services, with the other 20% coaching and coordinating activity for the team. This may include supporting technician recruitment activity, managing probationary reviews, on-job coaching, and first stage welfare support for the team.
As a subject matter expert, you will ensure that all technical and compliance paperwork, both for yourself and your team, is accurately completed and up to date. All work will be completed to the highest standards, in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.
This role will require out of hours standby cover, as part of a rota. The Lead Engineer will be responsible for arranging & communicating any resourcing gaps to their line manager.
Key Responsibilities:
- Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately and in accordance with company procedures.
- Respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary.
- Ensure the client is kept fully updated on task completion status, prior to leaving site.
- Prioritise maintenance and repair work to achieve agreed timescales and response times.
- Order spares, in accordance with the company procedures.
- Identify non-repairable faults in plant and machinery and promptly advise the line manager of findings, with recommendations regarding suitable replacements.
Qualifications / Experience:Essential
- NVQ Level 2 and City & Guilds 2078/2079
- Previous team leadership / supervisor experience
- Previous experience delivering planned and reactive refrigeration services within a multi-site retail environment
- Strong track record of working efficiently on your own and as part of a team.
- Excellent communication skills (both written and verbally).
- Basic PC literacy, with experience of a CAFM system to manage task completion.
- This role is physically demanding and may involve working at height, in confined spaces and lifting / carrying heavy equipment.
- This role will involve working out of hours as part of a standby rota. Flexibility is, therefore, a key requirement of the role.
- Full driving license
The ideal candidate:
- NVQ Level 3 CO2 and CARE qualifications are preferred.
What We Offer:
At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we’re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include:
- 33 Days Holiday (Inc. Bank Holidays)
- Private Pension
- HealthShield Cashback Plan - Reclaim part of your dental/optical costs.
- OneCity – Employee Discount Platform
- Employee Value Awards up to the value of £250
- Access to Costco Personal Membership Subscription
- Mental and Physical Health Services (Wisdom, Thrive, SkinVision)
- Electric Car Scheme (Criteria Applies)
- First Bus Commuter Club – Discounted Bus Travel
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Lead Refrigeration Engineer - Glasgow
Lead Refrigeration Engineer - Scotland
Lead Refrigeration Engineer - West Scotland
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