Retail Branch Manager - #1780566

About The Role

Can you bring a team together to work collaboratively towards one common goal? Are you passionate about understanding individuals on a deeper level so they can show up and bring their best selves to work in an enjoyable environment? Arco are currently looking for a Branch Manager to be based at our safety store in Glasgow in an exciting opportunity which requires someone to drive change and work towards ambitious targets.

As a Retail Branch Manager, managing a small team of 3-7 colleagues, you will manage all aspects of Branch activities to deliver sales, margin and profitability whilst ensuring excellent customer service and the safety of all colleague.

Key responsibilities include:

• Accountability for the Health and Safety, cash, stock, security and maintenance of the Branch and Team.
• Coordinating all sales activities of Branch colleagues (including new business account activity and campaign management to deliver the Sales forecast.
• Responsibility for the performance and management of selected customer accounts and the contact strategy within Branch.
• Supporting and driving sales campaigns through customer site visits, interaction via telephone, leaflet distribution and other sales activity.
• Analysing relevant performance data and take appropriate actions to maximise sales.
• Responsibility for the people management of all Branch colleagues; providing coaching, development and performance management support.
• Accountability for the execution of the Marketing activity plan, including merchandising in line with agreed campaigns.
• Accountability for the delivery of the Hire and Vending proposition within Branch, including people management, stock control, customer service and generating sales leads.
• Building strong relationships with customers, key vendors stakeholders, as well as national and local sales teams to ensure delivery of excellent customer service.
• Managing the cost base of the Branch in line with agreed expenditure targets.
  
  
  

On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:

• A competitive starting salary plus up to 10% annual bonus
• 33 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
• 2 fully paid Community Volunteering days every year
• An excellent pension and salary Life Assurance scheme
• A huge range of high street retailer discounts to help with cost of living via MyArco Perks
• Free, 24-hour access to our Employee Assistance Programme
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years
  
  
  

About You

The ideal Branch Manager will be/have:

• Sales experience required
• Management experience essential
• Good understanding of how excellent customer service is delivered
• Merchandising experience ideal
• Good IT skills required
• Coaching and development experience preferred
• Driving licence preferred
• Comprehensive knowledge of market and competition desirable
• Good understanding of Health &Safety procedures
  
  
  

About Us

With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.

We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.

Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.

Be Safe, Be Yourself, Be Your Best.