Customer Service & Marketing Coordinator - #2195162

Preservation Windows: Customer Service & Marketing Coordinator

£28,000 per annum Glasgow West End | Full-Time | Permanent

Do you have a passion for beautiful homes, interiors and great customer service?

Preservation Windows is a growing, family-run business specialising in the manufacture and restoration of traditional timber sash and case windows. We're looking for a friendly, organised and enthusiastic individual to join our team at our Glasgow West End showroom. This is a varied, hands-on role combining customer service, administration, project coordination and marketing. No two days will be quite the same!

What you'll be doing:

• Being the first point of contact for customers, handling enquiries by phone, email and in our showroom.
• Following up quotations and helping customers through their journey, from initial enquiry to completed installation.
• Coordinating customer details, orders and project information.
• Liaising with suppliers to arrange glass orders and deliveries.
• Assisting with technical job drawings using CAD software (training can be provided).
• Keeping customer records and project updates organised using Monday.com.
• Visiting completed projects to photograph our work for social media and marketing.
• Supporting our marketing activities, including social media content and showcasing our projects.

Who we’re looking for:

Someone who is personable, proactive and exceptionally organised, with a genuine interest in homes, interiors, architecture or property. You'll be confident speaking to customers, comfortable learning new technology and happy to take ownership of your work.

Experience in customer service, administration, marketing, property or interiors would be beneficial, but we're equally interested in finding someone with the right attitude and enthusiasm.

A full UK driving licence is essential, as the role involves occasional visits to customer properties.

To apply:

Send your CV and a short introduction to [email protected]