Customer Experience Assistant – Full Training Provided - #2167730

Full-time | Glasgow | On-site | Monday–Friday | Base Salary + Performance Incentives

About Ascenda Global

Ascenda Global helps established brands grow through customer acquisition, direct engagement and business development campaigns.

We're looking for enthusiastic individuals to join our Glasgow team as Customer Experience Assistants. If you enjoy working with people and want to build valuable skills in a role where every day involves communication and teamwork, this could be an excellent starting point.

The Opportunity

You don't need years of experience to start building a career.

In this role, you'll interact directly with customers, represent client brands and help deliver engaging customer experiences through face-to-face campaigns. You'll also learn the commercial side of customer engagement, including sales techniques, customer acquisition and business development.

Full training is provided, making this suitable for candidates looking to enter a new industry or build on existing customer-facing experience.

What You'll Be Doing

• Interact with customers in a friendly and professional manner
• Represent client brands and communicate their products or services
• Build positive customer relationships through direct engagement
• Support customer acquisition and sales campaigns
• Develop communication, presentation and problem-solving skills
• Contribute to individual and team targets
• Participate in coaching, training and professional development

Who We're Looking For

We welcome applications from people with a range of backgrounds, including:

• Retail and customer service
• Hospitality and leisure
• Events and promotions
• Sales and fundraising
• Graduate and entry-level backgrounds
• Other roles involving communication and working with people

Previous experience isn't essential. We're looking for people who are approachable, reliable, motivated and open to learning new skills.

What We Offer

• Full-time Monday–Friday position
• Base salary plus performance incentives
• Full training provided from day one
• Ongoing coaching and support
• Practical customer engagement and sales experience
• Opportunities for professional development
• Potential progression into leadership and management
• Team events and networking opportunities

Career Development

At Ascenda Global, you'll have the opportunity to develop transferable skills in customer engagement, sales and business development. With consistent performance and continued development, you can work towards greater responsibility and future leadership opportunities.

Apply Today

Whether you're starting your career, changing direction or bringing existing customer-facing experience to a new environment, we'd like to hear from you.

Apply today to learn more about the Customer Experience Assistant opportunity at Ascenda Global.